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If you have questions or need help with Guaranty's Online Banking, we have some useful tips and
instructions. Click on the link below that closest relates to your inquiry. If you still need
help, simply call our toll free Online Banking Customer Service Line 1-800-925-6181 Monday through
Friday 8AM CT to midnight or Saturday from 9AM CT to 4PM CT.
Exporting Account Information
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What financial software is compatible with Guaranty Bank's Online Banking?
Guaranty Bank's Online Banking is compatible with certain versions of Microsoft® Money, Intuit Quicken® and Intuit
QuickBooks® financial software.
What versions of Microsoft® Money, Quicken® or QuickBooks® are compatible with Guaranty Bank's Online Banking?
Guaranty Bank's Online Banking is compatible with the current year’s release of Microsoft® Money, Quicken®, or QuickBooks® as well as the last two previous years.
What does it mean to "export" account information from online banking?
From inside the online banking application you can obtain a download of account history for a given date range. You can then import this information into one of the supported software products to better analyze your financial data. Certain versions of Intuit products support Express Web Connect where transactions can more easily be downloaded than using the "save" file method. Please call Intuit or visit their website at www.intuit.com for more information.
What file download formats does Guaranty Bank support?
Open Financial Exchange (OFX) is the industry standard for electronic transfer of financial data between financial institutions (FIs), businesses, and consumers via the Internet. OFX is a more sophisticated method of transaction delivery than our prior use of QIF and OFC. You can download these OFX files and import them into one of the supported financial software products.
What do I do if I have problems exporting account information to Quicken®, QuickBooks® or
Microsoft® Money?
Call our toll free Online Banking Customer Service Line 1-800-925-6181 Monday through Friday 8AM CT to midnight or Saturday from 9AM CT to 4PM CT. We are ready to help.
I am having trouble importing account information into Quicken®, QuickBooks® or Microsoft® Money. What can I do?
We recommend obtaining the most recent updates for your current release of financial software. As a reminder, Guaranty Bank's Online Banking system is compatible with the current year’s release and the last two previous years. If you need further assistance, please call our toll free Online Banking Customer Service Line 1-800-925-6181 Monday through Friday 8AM CT to midnight or Saturday from 9AM CT to 4PM CT. We are ready to help.
Does Guaranty Bank support automatic downloading of transactions from within my financial software rather than having to export my account information from Online Banking?
No. Guaranty Bank does not offer Quicken® or QuickBooks® Direct Connect service. We also do not support Microsoft® Money Active Statement service at this time. Certain versions of Intuit Products support Express Web Connect where transactions can more easily be downloaded. Please contact Intuit or visit www.intuit.com for more information.
Please refer to the Online Banking Service Agreement  for more information about this service. If you did not print a copy of the Agreement when you registered for Online Banking, you can obtain a copy by clicking on the link in this paragraph.
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