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Business Banking Online Banking FAQs
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If you have questions or need help with Guaranty's Online Banking, we have some useful tips and
instructions. Click on the link below that closest relates to your inquiry. If you still need
help, simply call our toll free Online Banking Customer Service Line 1-800-925-6181 Monday through
Friday 8AM CT to midnight or Saturday from 9AM CT to 4PM CT.
Can I see statements for my accounts inside online banking?
Copies of statements can be pulled for checking, savings, and money market accounts.
I can't see statements for my account but I have had it since 2005?
You can see statements as far back as the 1st Quarter 2005 for most accounts. However, if you changed your account type, the account is viewed in the system as a new account. It is also possible that the type of account you have does not offer online statements at this time such as a Certificate of Deposit or IRA accounts.
Please refer to the Online Banking Service Agreement  for more information about this service. If you did not print a copy of the Agreement when you registered for Online Banking, you can obtain a copy by clicking on the link in this paragraph.
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