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Business Banking Online Banking FAQs
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If you have questions or need help with Guaranty's Online Banking, we have some useful tips and
instructions. Click on the link below that closest relates to your inquiry. If you still need
help, simply call our toll free Online Banking Customer Service Line 1-800-925-6181 Monday through
Friday 8AM CT to midnight or Saturday from 9AM CT to 4PM CT.
Which accounts can I access and transfer funds between, using Guaranty's Online Banking service?
Through Online Banking, you can transfer funds between eligible Guaranty checking accounts (see your online banking agreement for eligibility), money markets or savings account that you select. You can schedule transfers for today or for up to one year in the future. You can also schedule recurring transfers of fixed amounts.
Can I schedule a recurring transfer once a month from my checking to savings?
Yes. You can schedule recurring transfers to process in several different ways from weekly, monthly, even quarterly. Transferring funds between accounts is even easier.
When are transfers actually made?
Same-day transfers made before 9PM CT will be available for in clearing items the same night. Any same-day transfers made after 9PM CT will be available for next days in clearing items. Future dated transfers are processed at 7AM CT.
Can I cancel a transfer?
Transfers that have completed can not be cancelled. You must transfer the funds back from the receiving account into the account it came from. Future dated transfers can be cancelled up to 6:30 AM CT of the date the transfer is to be made.
Please refer to the Online Banking Service Agreement  for more information about this service. If you did not print a copy of the Agreement when you registered for Online Banking, you can obtain a copy by clicking on the link in this paragraph.
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