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Business Banking Online Banking FAQs
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If you have questions or need help with Guaranty's Online Banking, we have some useful tips and
instructions. Click on the link below that closest relates to your inquiry. If you still need
help, simply call our toll free Online Banking Customer Service Line 1-800-925-6181 Monday through
Friday 8AM CT to midnight or Saturday from 9AM CT to 4PM CT.
What are Alerts?
Alerts are notifications sent to your personal email address based on criteria that you select. Guaranty offers transaction, balance and new message alerts. For example: if you always wanted to be notified when your balance drops below a certain amount, you can set up a balance alert.
When do I receive Alerts?
Transaction and Balance Alerts are generally sent every morning. New message alerts are generated throughout the day.
What is a new message alert?
A "New Message Alert" can be set up to notify you when you have an in-session message waiting for you to review inside online banking.
Please refer to the Online Banking Service Agreement  for more information about this service. If you did not print a copy of the Agreement when you registered for Online Banking, you can obtain a copy by clicking on the link in this paragraph.
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